Residential
Residential Maintenance & Repair
Since our inception, Rocky Top Air has provided quality service to the homeowners of Knoxville and surrounding counties. The members of our management team live in the communities we serve and interact with our customers daily. At Rocky Top Air, our customers are not a number in a call center, but families and individuals that we know. For example there are many homeowners who personally know their service technician since he has been servicing their home for a number of years. We also believe in respecting our customers’ time and try our best to be on time for scheduled appointments.
Technology has vastly changed the nature of our homes over the past decade, and this is also true in the home heating and cooling systems. The equipment is more advanced than ever and this presents challenges for companies in training their technicians. At Rocky Top Air we invest in a training program where our technicians can get hands on experience with the new technologies and keep their diagnostic skills honed. Our customers benefit by having technicians spend less time resolving their problems and by having it done correctly the first time.
Residential Replacement
If you are in the need of a new system, we offer a variety of options. Rocky Top Air has a wide range of products available to meet your needs and budget. We have been designated Trane Comfort Specialists. This allows us to offer a more complete line of equipment from Trane than other dealers in the area. Financing is also available with a wide variety of options: your Comfort Specialist can provide you with all current options for your review.
Our Comfort Specialists have seen and resolved most heating and cooling problems that the typical homeowner faces today. If you call today and ask for an appointment one of our team members will schedule a time to meet with you and will review the systems in your home. The review is a whole-house approach and is designed to give you an assessment of your home’s comfort system and suggestions for improvement. BEST OF ALL, your initial consultation with the Comfort Specialist is FREE! You will be given a list of recommendations and the price to install the equipment. Often we replace just the older equipment, but typically we are adding components such as humidifiers, programmable thermostats and indoor air quality products at the time of the replacement.