Red Carpet Service
With Rocky Top Air you don’t just get service you get an experience!!! Our highly skilled service professionals will use the latest technological advances to service your HVAC systems.
Our goal is to ensure that your system is running at peak performance which will provide you the most comfort and reduce energy costs. Your Family’s safety is ALWAYS our top priority that’s why our technicians will check for gas or carbon monoxide leaks.
The Rocky Top Experience starts when you pick up the phone!
- Our friendly and knowledgeable Customer Service Representative will take time to listen to your needs!
- Our Professional Service Technicians are trained not only in HVAC but also in Customer Service!
- Our service technician will arrive promptly, in a fully stocked vehicle, ready to serve you!
- We shoe covers and clean up after ourselves to ensure your home stays protected.
- Once you invite our service technician in, he/she will ask you some questions to ensure all comfort issues and equipment concerns have been addressed.
- After a thorough equipment inspection our technician will check-in to let you know how your system is running, show you any filters that may need changed, and/or make recommendations complete with pricing information using our flat Rate Pricing Guide.
- At that time you can choose the option that will work best for you! Absolutely no work is done unless it is approved by you.