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FAQ

How do I select a contractor?
In selecting a heating and air conditioning contractor, ask the following questions:

Do they employ certified, factory-trained technicians?
Are they insured?
Are they fully licensed to do all of the work themselves?
Do they offer emergency service?
Do they offer maintenance agreements?

Do you service both residential and commercial needs?
Where can I get information about financing programs?
What is the average life expectancy of equipment?
Should I have my ducts cleaned?
Why should I purchase a maintenance agreement?
What is the overall condition of your system?
What does SEER mean to me?
Do you subcontract your installation or do you have your own men?
Do you have an office or address where I can reach you?
Do you have a service department staffed with people, or is there just an answering machine?
Are your servicemen trained? Do they wear company uniforms? Do you have your name and other information on your trucks?
Why should I maintain my A/C system?
How often should filters be cleaned or replaced?
Why is maintenance so important to my A/C system?